Docs & Support
Behind the Scenes access
We’re not some faceless mega-corp. Sign into MyGraydient and click on the VIP link, you’re also a boss. Pro and Plus subscriptions include direct VIP access to our development team, meaning the makers of our software will help you directly and evolve our apps based on your feedback. Come say hello and see our roadmap!
Are we missing your favorite model?
We’ve just rolled out private model making, and are adding private model uploading very soon. In the meantime, please
request a model install and one of our moderators will add it within the next 72 hours. In some rare cases we have incompatibilities, or it may be held longer to make sure it meets our community safety guidelines.
Can't find your product?
If the product is not shown, it may be a community that is powered by Graydient software. We work with many kinds of creators that have customized additional software on top of Graydient products, so this may not be the right support site for you.
Please check that community’s website first, or chat with us and we’ll point you in the right direction.
What's that command called again?
Why does the app say: “I don’t think I want to see that”?An age-verified PRO user will never see this message. Please make sure you are logged in, by clicking the link in your welcome email. Please contact support if you have upgraded and still see this error.
Can I use the images for commercial purposes?You are free to use the images for any purpose including on websites, book covers, PDFs, etc. That said, your country may not allow the trademarking or patenting of AI-assisted goods. That does not stop you from selling your creations, though.
Are there any copyright issues with me using the images for a website?The images that you create are royalty free without attribution, you can use them on your website.
Do I need to give credit or attribution to your website when using images?No attribution or credit is required, but we do appreciate when it is given.
Can you save any rendered image in a bigger format?PRO members can upscale their images beyond 4K using the Facelift tool.
Why are my images blue or jaggy?
Lower the guidance to 7 or lower until the image is in focus, and/or reduce the number of negative prompts. If you are using LoRAs, lower the weight of each LoRA to 0.2 and gradually increase them.